Meet Our Team

The Walters Agency
Brent Walters
Agency Owner
Brentwalters2@allstate.com

Direct Line: 409-291-5690

I knew back in 2002, that the insurance industry was the best career path for me and my family. In 2003, my wife, Candice, and I opened our first agency, we could not have been happier. My wife, our three children, and I were all born and raised in southeast Texas. I have earned two Bachelor degrees and a Masters from Lamar University which has allowed me to become a successful Exclusive Insurance Agent.

My knowledge and understanding of the people in this community has helped to me provide insurance to over 8,000 families. I enjoy helping clients like you; protect the things that are most important to you – your family, home, auto, along with the many other things in life that you enjoy. We know that in order to make a business successful, it all starts with excellent customer service.

We know that when it comes down to insurance, most people do not have a clear understanding as to what all there is to know. We are here to educate you, protect you, as well as help guide you down the correct path for you and your family in the future.

We believe in having a presence in this community, and providing nothing less of an excellent impression that we can truly live and operate by. Hopefully I can get to know you and your family very soon. I appreciate you allowing me the opportunity to introduce myself, my family, and my first class team!

Click Here for more info about Brent Walters and The Walters Agency.

The Walters AgencyMichael Dennis
General Manager
michaeldennis@allstate.com

Direct Line: 409-291-5690

I have been in the insurance field for 31 years. I started with Allstate in 1986, as an Agent in Sears and I have been working with Brent for the last 4 years. My specialty is working as General Manager for Brent. I have been married for 31 years and I have 3 Boys.
The Walters AgencyKara Kraft
Director of Marketing and Operations
karakraft@allstate.com

Direct Line: 409-291-5714

I began my journey in insurance back in Feb of 2009 and I have been a part of Brent’s team for five years. For me the most prized component in insurance, is working with clients. I have a passion for sales, marketing, operations, and more importantly the stories I get to hear of our clients’ lives. I have 2 amazing boys, and supportive husband. I enjoy being an active mom, member of the church, and surrounding myself with my friends and family.
The Walters AgencyJessica Calaway
Learning & Development
jessicacalaway2@allstate.com

Direct Line: 409-291-5680

I started in the insurance field when Brent hired me in June of 2009. I have spent nearly five years transitioning from an administrative assistant, to a licensed support staff, and now an office manager. I think my specialty would be customer service and conflict resolution. For fun you'll catch me playing with my dogs, cooking or binge-watching Netflix.
 
 
 NORTH EASTEX LOCATION (Beaumont):
  
Michelle Wilson
Office Manager
mwilson2@allstate.com
Direct Line: 409-291-5684

I joined the Walters Agency in June 2016. I specialize in Property & Casualty insurance and I take pride in the importance of building relationships with my customers. When I'm not at the office , I enjoy spending time with my daughter , cooking , and loading up the Jeep and heading to the beach.
 

Gina Grant
Licensed Insurance Specialist 
Direct Line: 409-291.5676

 

I've been a licensed agent for the last 4 years, and joined the Walter's Agency in October of 2017. When not in the office I can usually be found on any given running trail preparing for a full marathon, or in the kitchen cooking for my husband, 4 daughters, 3 grandsons, 2 dogs, and 1 son-in-law. 

What makes myself & my office greater is that you will always be greeted with a smile, given respect and treated as family. Your insurance needs, whatever they may be will be my primary focus. It's my goal to protect you and your family as I would my own.

 

 

Kristin Floyd
Licensed Insurance Specialist 
kristinfloyd@allstate.com
Direct Line: 409-738-2111

I've been in the Insurance industry for 13 years and a part of Brent's team since 2017. Outside of work I love spending time with my family and geocaching, hiking, or  kayaking. I love traveling overseas for vacations.

  
 EASTEX LOCATION (Beaumont):
 

Yulonda Cormier
Office Manager
ycormier@allstate.com  

 

Direct Line 409-291-5686 I have been a manager for Brent for the last 11 years and during this time I have developed a vast insurance knowledge. I believe referrals are the best way you can compliment me, and I work hard at continuing to make sure I provide the best service available to every client I work with. My family is the most important aspect in my life, and in my free time I enjoy spending time with those that I love.

The Walters AgencyBrandy Hall
Windstorm Manager
brandyhall@allstate.com

Direct Line: 409-291-5699

Upon completion of my husband's military service in 2004, we moved to Southeast Texas, where I began my career in the insurance industry. I specialize in Windstorm & Commercial Insurance. My husband & I are the proud parents of 2 children, Samantha & Cameron (along with our 3 dogs) keep our lives in constant motion!
Chelsea Adkins
Windstorm and Customer Service
cadkins1@allstate.com
Direct Line: 409-291-5673

I have worked in the insurance industry since 2011, and with Allstate since 2013. I started my insurance career in Austin but have since moved back to Southeast Texas to be close to family again. I started with the Walters agency in April of 2016 and have been enjoying working for the agency with all of my great co-workers ever since. I have an extreme passion for customer service and getting the job done to the best of my ability. In my free time, I enjoy spending time outdoors, gardening, and going to live concerts.
Violet Lamance
Customer Service Specialist
olgaLamance@allstate.com 
Direct Line: 409-899-2056

I have been in the insurance industry for over 10 years.  I've been working for The Walters Agency since July 2017. Outside of this office I enjoy spending quality time with family and friends at our lake house or traveling and exploring different towns. I have a lot to offer as far as great customer service, lots of experience and an outgoing personality.
Eli Garcia 
Licensed Insurance Specialist 
i
sacGarcia@allstate.com  
Direct Line: 281-560-4104

I 
am new in the insurance industry as of 2017. I am a people person, and I like to help those in need. I enjoy fishing and hunting when I am not in the office. I am married with future plans to have children and I am very family orientated. I feel in order to be successful in this industry I need my clients to feel confident in me and my honesty so that they will remain clients for life. 
 Meagan Mitchell
Licensed Insurance Specialist 
mmitchell7@allstate.com 
Direct Line: 409-291-5704

I r
ecently joined The Walters Agency in October 2017, and I am excited to begin working to help our customers the best way! When I am not in the office I love spending time with my husband, nieces, nephews, and of course my fur babies.   My clients gravitate to me because of my down to earth personality, and being able to relate to everyday life situations.
 
 COLLEGE LOCATION (Beaumont):
The Walters AgencyLynda Davis
Retention Manager
lyndadavis@allstate.com

Direct Line: 409-291-5682

I started my career in insurance 12 years ago under the direction of Brent. I started out as unlicensed associate, my way to getting my insurance license, all the way to Office Manager. I believe my true talent lies with my ability to communicate well with others, more importantly with our clients. I enjoy spending my time away from the office, at the lake.
The Walters AgencyDestiny Traster
Licensed Sales Associate
destinytraster@allstate.com

Direct Line: 409-291-5722

I have been working for The Walters' Agency since 2013. I have been in the insurance industry for over a year, and I specialize in property and casualty insurance. Outside of work I like to take my Siberian husky for a jog around the track, go to the gym with my fiance, and I love everything crafty.
 Susan Ramour
Licensed Sales Associate
Direct Line 409-291-5696

I have been in the insurance industry since August 2016 when Brent hired me and I love helping our clients find the best coverage for their needs. I am here to make sure you have no exposures for all things unexpected. I also am life licensed and would like to take care of your total insurance package! A little about me outside of work - I have an awesome daughter and husband, I love music, and I also love to play disc golf!
 
 RELIANT LOCATION (Houston):
The Walters AgencyTomeka Cormier
Licensed Sales Associate and Windstorm Specialist
tcormier@allstate.com
Direct Line: 409-291-5674

I have been employed with Brent since 2013. I have a Bachelors degree in Business Management, and I specialize in customer relations. My hobbies include being active in the Red Hat Society and getting involved in my community.
Brandy Weaver
Licensed Insurance Specialist
b
randyWeaver1@allstate.com 
Direct Line: 281-560-4105

have been in the Insurance field for 10 years, licensed agent 9. I specialize in property and causality and commercial insurance. I joined the Walter's Agency in December of 2016. Away from the office I love to spend time with my 2 children fishing, watching them play sports or a fun day at the beach.
 
 KATY LOCATION (Houston):
The Walters AgencyNohelia Aguero
Office Manager
noheliaaguero@allstate.com

Direct Line: 281-752-9200

I have been in the insurance field for 14 years and started with Brent in May 2014. I am bilingual, and I focus mainly on customer service and sales. I love my job and make sure our customers are completely satisfied with the service I provide. When I am not at the office, I enjoy spending time with my family and friends.
 Andrew Deliganis
Licensed Insurance Specialist
adeliganis2@allstate.com 
Direct Line: 281-560-4106


I
 have been working for The Walters Agency since 2017. Outside of the office I am either with my lovely daughter or on a stage playing live music in Houston! Yes, you probably would not guess that your Local Insurance Agent leads a band! My enthusiasm and love for life is what motivated me to work Insurance in the first place! I know living life to the fullest means you have to take risks, but as your Agent I tailor each policy to who you are and what you need!!! If you want the best then come in for a free quote or give me a call today!
 
 BRIDGE CITY LOCATION:

Michelle Andrews
Office Manager
LauraAndrews@Allstate.com

 

Direct Line: 409-738-2100I entered into the insurance industry back in 2011. I started off with another agency and then landed my place here with The Walters Agency in April 2015. My main specialty is providing clients with excellent customer service, as well as covering all their insurance needs. I love to spend time with my family at the lake when I'm not in the office.

Debra Dewitt
Customer Service Associates
debradewitt@allstate.com
Direct Line: 409-738-2111

I have been in insurance as a retention specialist for over a year, and The Walters Agency since April.  I enjoy fishing and hunting with my husband of over 27 yrs. I am a Christian and I live by " I treat customers and others the way I wanted to be treated.
 
 
 MONT BELVIEU LOCATION:
 Tiffany Mobley
Licensed Sales Associate
Direct Line 281-560-4091

I have been in the insurance industry for 13 years, I have seen most anyhting in that time. My main goal is to educate the customers, earn your trust,  be available when you need me and give the best customer service experience possible.  I want my customers to call me if there is a tree in their recliner or with celebratory news of a new baby.  My spare time is spent with the best 16 year old son any mom could ask for, exploring new towns and cities and kicking back at the deer lease waiting for the elusive big buck.
 Jessica Johnson 
Licensed Insurance Specialist 
Direct Line: 281-560-4099

I began my journey in the insurance industry back in 2016.   I have been with The Walters Agency since 2017.  When I am not at the office, I enjoy spending time with my 4 year old son! You should come see me, because I strive to be the best at customer service and I always have a great attitude! I will help you understand how insurance can protect you and your family, as well as others around you.
 Monica Mason 
Licensed Insurance Specialist 
monicamason@Allstate.com
Direct Line: 832-616-5544

I've just started my career here at The Walters Agency in 2017, and I love it! We make a point to remember our clients and their needs. Outside work I have a loving family and spend as much time as possible with them. 
  
 
 CYPRESS CREEK LOCATION: 
Mary Calvillo
Office Manager 
MaryCalvillo@allstate.com
Direct Line: 281-537-8886


I have been in the insurance industry for over four years, customer service management for over ten years. I love helping our clients find the best coverage for their needs. I want them to be well protected for the unexpected. Something about me I have a beautiful daughter, I love to read, and I also love sight-seeing.
Shaila Chauhan
Licensed Sales Associate 

ShailaChauhan@allstate.com
Direct Line: 281-537-8886


I started working in the insurance industry six years ago and recently became a part of Brent Walter’s team. I specialize in sales and I enjoy interacting with customers so I can provide the best customer satisfaction I can. I have a son, a daughter and a loving husband who all support my work and busy schedule. I like to work according to my Christian faith and values. In my spare time, I like to cook, travel and spend time with my family.
Aceneht Ruiz
Licensed Sales Associate 

AcenehtRuiz@allstate.com
Direct Line: 281-537-8886


I been in the insurance industry for 16 years, 6 with Allstate. I specialize in sales and making sure my customers are well taken care of is my priority.I have 3 daughters and 2 sons. I am also attending college part time to major in accounting. For fun I enjoy dancing, karaoke, action movies and working out. I am also a huge fan of Jennifer Lopez as she inspires me to be a hard working successful woman.
 

Hanhoan Dam
Licensed Sales Associate
Direct Line: 713-661-6400

 

I started in the Insurance business field 4 years, ago and have been with The Walters Agency for 2 years now. I specialize in bundling your home and auto insurance together to make shopping for insurance easy on you. I am a huge basketball aficionado and for fun, I enjoy playing basketball.

Dennis Catalan
Licensed Sales Associate

DennisCatalan@allstate.com
Direct Line: 281-537-8886


I joined the insurance field February 2016. My passion has been traveling the world. I am a former flight attendant for a major airline. Also I have a background in Culinary Arts and a passion for cultures and languages. I speak Spanish and German. And I am here to help you be in good hands.

Elena Ochoa 
Licensed Customer Service 
ElenaOchoa@allstate.com
Direct Line: 281-537-8886

 

I have been in insurance industry since 2014, with prior experience on customer service. People find me to be an upbeat team player because:  I have a positive outlook, a charismatic personality and enjoy new things.

 
 
 VIDOR LOCATION
 Tiffany Burge 
Office Manager
TiffanyBurge@allstate.com
Direct Line: 409-860-1915


I have been in the insurance industry since 2012. I started my career with The Walters Agency in 2017. Our agency comes with many benefits to our clients; such as number of locations available, experience within the agency and the opportunity for in depth coverage reviews. Outside of the office I enjoy farming and spending time with my family. 
 Brittany Williams 
Licensed Insurance Specialist
bwilliams24@allstate.com
Direct Line: 409-291-5712


I have been in the insurance industry with Brent since 2016. In my spare time I love to spend time with my 3 kids, watching movies or playing outside. I love our agency because we always go above and beyond to make sure the customer is taken care of. We are a large agency with multiple offices which makes it convenient for our customers who live across south Texas.
 
 
 LIFE AND FINANCIAL SERVICES DIVISION
Robert "Matt" Gowan
Financial Services Director
RobertGowan1@allstate.com
Direct Line: 409-291-5688


I came to Texas in 2001 to play baseball and get my education from Lamar University. After playing, I then coached the team while obtaining my Master's Degree. I have been satisfying client's retirement needs for more than 10 years now. Given that I am married with two children, I understand how important it is to take care of and provide for a family!
Justin Hoose
Senior Life Insurance Specialist
JustinHoose@allstate.com
Direct Line: 409-860-5858

Born and raised in Beaumont, I have life-long ties to the Golden Triangle area.  I have been assisting clients with their financial needs for over 6 years.  I have been told to have an energetic and charming personality! I have become a constant face of the community in the most honest way.
Jacklyn Kerr
Life Specialist
Direct Line 409-895-0715

I recently joined The Walters Agency team in 2017 and I am very excited to provide honest service to our loyal customers and prospective clients. I enjoy making sure that customers are covered for all of their insurance needs to protect them from potential losses in the future. Something about me... I recently started gardening and I love to be outside spending time with family.
 
 MARKETING ASSOCIATE 
 Samantha Burgess
Public Relations Coordinator
sburgess2@allstate.com
Direct Line: 
409-860-1968

I'v
e been in the Insurance Industry for 3 years and have been working with Brent since 2017. The most important thing to me is having that personal connection with a customer and listening to their story. Outside of the office I enjoy outdoor activities, and being with my loving dog and hardheaded mini pig.
 
 
 The Walters Agency
Recognition/Awards Bio

Awards:

Million Dollar Round Table - 8 years
Allstate Leaders Forum - 10 years
National Conference Award - 9 years
Honor Ring - 11 years
Agency Achievement Award - 3 years
Chairman's Conference - 10 years
Inner Circle - 6 years
Better Business Bureau Torch Award - 2008
Top 40 under 40 for Southeast Texas
HJ School Board Recognition of the month - Jan 18
Small business Excellence Award for Houston - 2017 

Community Services:
Member of Beaumont Chamber of Commerce
Chambers County Chamber of Commerce
Orange County Chambers of Commerce
Member of BBB
MGA Board
Coastal Conservation Association Board 
Hardin Jefferson School District Board Member
Alumni Lamar University
Avid volunteer Habitat for Humanity, Sou
theast Texas Food Bank, Toys for Tots, and Boys and Girls Country
Hosts Blood Drives regularly


Education:
Bachelor of Business Administration-Lamar
University, Finance
Bachelor of Business Administration-Lamar
University Accounting
Master of Business Administration-Lamar University