Meet Our Team

The Walters Agency

The Walters Agency

Brent Walters
Agency Owner

Direct Line: 409-291-5690

I knew back in 2002, that the insurance industry was the best career path for me and my family. In 2003, my wife, Candice, and I opened our first agency, we could not have been happier. My wife, our three children, and I were all born and raised in southeast Texas. I have earned two Bachelor degrees and a Masters from Lamar University which has allowed me to become a successful Exclusive Insurance Agent.

My knowledge and understanding of the people in this community has helped to me provide insurance to over 8,000 families. I enjoy helping clients like you; protect the things that are most important to you – your family, home, auto, along with the many other things in life that you enjoy. We know that in order to make a business successful, it all starts with excellent customer service.

We know that when it comes down to insurance, most people do not have a clear understanding as to what all there is to know. We are here to educate you, protect you, as well as help guide you down the correct path for you and your family in the future.

We believe in having a presence in this community, and providing nothing less of an excellent impression that we can truly live and operate by. Hopefully I can get to know you and your family very soon. I appreciate you allowing me the opportunity to introduce myself, my family, and my first class team!

Click Here for more info about Brent Walters and The Walters Agency.

The Walters Agency Michael Dennis
General Manager
Direct Line: 409-291-5690

I have been in the insurance field for 28 years. I started with Allstate in 1986, as an Agent in Sears and I have been working with Brent for the last 4 years. My specialty is working as General Manager for Brent. I have been married for 28 years and I have 3 Boys.
The Walters Agency Kara Kraft
Director of Marketing and Operations
Direct Line: 409-291-5714

I began my journey in insurance back in Feb of 2009 and I have been a part of Brent’s team for more than a year now. For me the most prized component in insurance, is working with clients. I have a passion for sales, marketing, operations, and more importantly the stories I get to hear of our clients’ lives. I have 2 amazing boys, and supportive husband. I enjoy being an active mom, member of the church, and surrounding myself with my friends and family.
The Walters AgencyClay Dennis
Sales Trainer
Direct Line: 832-616-5522

I have had the opportunity to spend the better part of my early 20’s in the insurance industry. While completing my degree in Agricultural Business, I was able to work with Brent and his team of experts. I like to provide an all inclusive package of my client’s insurance needs by covering not only the required insurance, such as auto and home, but by providing solutions that completely protect my client’s family, in the form of life insurance, investments, and retirement planning. One fun thing that I like to do outside of my office hours is flip homes.




The Walters AgencyJessica Yates
Office Manager
Direct Line: 409-291-5680

I started in the insurance field when Brent hired me in June of 2009. I have spent nearly five years transitioning from an administrative assistant, to a licensed support staff, and now an office manager. I think my specialty would be customer service and conflict resolution. For fun you'll catch me playing with my dogs, cooking or binge-watching Netflix.



Yulonda Cormier
Office Manager  
Direct Line 409-291-5686 

I have been a manager for Brent for the last 9 years and during this time I have developed a vast insurance knowledge. I believe referrals are the best way you can compliment me, and I work hard at continuing to make sure I provide the best service available to every client I work with. My family is the most important aspect in my life, and in my free time I enjoy spending time with those that I love.

The Walters Agency

Brandy Hall
Windstorm and Commercial Specialist
Direct Line: 409-291-5699

Upon completion of my husband's military service in 2004, we moved to Southeast Texas, where I began my career in the insurance industry. I specialize in Windstorm & Commercial Insurance. My husband & I are the proud parents of 2 children, Samantha & Cameron (along with our 3 dogs) keep our lives in constant motion!

Chelsea Adkins
Windstorm and Customer Service
Direct Line: 409-291-5673

I have worked in the insurance industry since 2011, and with Allstate since 2013. I started my insurance career in Austin but have since moved back to Southeast Texas to be close to family again. I started with the Walters agency in April of 2016 and have been enjoying working for the agency with all of my great co-workers ever since. I have an extreme passion for customer service and getting the job done to the best of my ability. In my free time, I enjoy spending time outdoors, gardening, and going to live concerts.

Julie Fox
Customer Account Specialist
Direct Line: 409-899-2056

I have been in Insurance for 8 years and have worked for both exclusive and independent agents. I have been with the Walters Agency since September 2015, and could not be happier to be apart of this team. I am a proud part of the Customer Service Specialist Team and look forward to helping you. I have two beautiful children that put a smile on my face and keep me on my toes!



The Walters AgencyLynda Davis
Retention Manager
Direct Line: 409-291-5682

I started my career in insurance 9 years ago under the direction of Brent. I started out as unlicensed associate, my way to getting my insurance license, all the way to Office Manager. I believe my true talent lies with my ability to communicate well with others, more importantly with our clients. I enjoy spending my time away from the office, at the lake.

Alyssa Starkie
Renewal & Retention Specialist
Direct Line: 409-860-5858

I have been in the Insurance industry since May of 2015. I Have been with The Walter's Agency since May of 2016. I love what I do because everyday I go to work with an Awesome team! We all have the same goal, and that is to help you better understand what you are covered for! I enjoy meeting new people and helping others. In my spare time, I love to read novels and listen to music.

Ashilyn Martin
Licensed Insurance Representative
Direct Line: 409-291-5702

I have been in the insurance industry since 2014. I have been with The Walters Agency Since May of 2015. I specialize in policy reviews making sure your coverage truly fits your needs. I will advise you in which direction you should move toward as life changes to keep your insurance tailored to your specific needs. A fun fact about me is I am a HUGE Disney fan!

The Walters AgencyDestiny Traster
Licensed Sales Associate
Direct Line: 409-291-5722

This coming up July will make one year that I have been working for The Walters' Agency. I have been in the insurance industry for over a year, and I specialize in property and casualty insurance. Outside of work I like to take my Siberian husky for a jog around the track, go to the gym with my fiance, and I love everything crafty.

The Walters Agency

Araina Byers
Licensed Sales Producer
Direct Line: 409-291-5720

My career in insurance started back in 1998. I recently rejoined the Walters agency team after 2 years away from this amazing agency. I have been licensed since 2005 in Property & Casualty insurance and in 2014 obtained my Life & Health Insurance license. When I'm not at work, you can find me taking my son to the Houston Texans football games, spending time with my family, and enjoying worship service on Sundays.
Michelle Wilson
Licensed Sales Associate
Direct Line: 409-291-5684

I joined the Walters Agency in June 2016. I specialize in Property & Casualty insurance and I take pride in the importance of building relationships with my customers. When I'm not at the office , I enjoy spending time with my daughter , cooking , and loading up the Jeep and heading to the beach.


The Walters AgencyTomeka Cormier
Licensed Sales Associate and Windstorm Specialist
Direct Line: 409-291-5674

I have been employed with Brent for over 1 year. I have a Bachelors degree in Business Management, and I specialize in customer relations. My hobbies include being active in the Red Hat Society and getting involved in my community.


The Walters Agency

Nohelia Aguero
Office Manager
Direct Line: 281-752-9200

I have been in the insurance field for 12 years and started with Brent in May 2014. I am bilingual, and I focus mainly on customer service and sales. I love my job and make sure our customers are completely satisfied with the service I provide. When I am not at the office, I enjoy spending time with my family and friends.

Alma Zapata 
Licensed Sales Associates
Direct Line: 281-537-8886

My name is Alma I am outgoing love working as a team player love to laugh. customer service experience since 2009 and entered the insurance industry since 2015 mother of two. I am looking forward to working in the Walters Agency.


Michelle Andrews
Office Manager
Direct Line: 409-738-2100

I entered into the insurance industry back in 2011. I started off with another agency and then landed my place here with The Walters Agency in April 2015. My main specialty is providing clients with excellent customer service, as well as covering all their insurance needs. I love to spend time with my family at the lake when I'm not in the office.

Debra Dewitt
Customer Service Associates
Direct Line: 409-738-2111

I have been in insurance as a retention specialist for over a year, and The Walters Agency since April.  I enjoy fishing and hunting with my husband of over 27 yrs. I am a Christian and I live by " I treat customers and others the way I wanted to be treated.








Mary Calvillo
Office Manager
Direct Line: 281-537-8886

I have been in the insurance industry for over four years, customer service management for over ten years. I love helping our clients find the best coverage for their needs. I want them to be well protected for the unexpected. Something about me I have a beautiful daughter, I love to read, and I also love sight-seeing.

Shaila Chauhan
Licensed Sales Associate
Direct Line: 281-537-8886

I started working in the insurance industry six years ago and recently became a part of Brent Walter’s team. I specialize in sales and I enjoy interacting with customers so I can provide the best customer satisfaction I can. I have a son, a daughter and a loving husband who all support my work and busy schedule. I like to work according to my Christian faith and values. In my spare time, I like to cook, travel and spend time with my family.

Aceneht Ruiz
Licensed Sales Associate
Direct Line: 281-537-8886

I been in the insurance industry for 16 years, 6 with Allstate. I specialize in sales and making sure my customers are well taken care of is my priority.I have 3 daughters and 2 sons. I am also attending college part time to major in accounting. For fun I enjoy dancing, karaoke, action movies and working out. I am also a huge fan of Jennifer Lopez as she inspires me to be a hard working successful woman.

The Walters Agency

Leslie Melendez
Licensed Sales Associate
Direct Line: 713-661-6400

I have worked in the insurance industry for 5 years now, and in 2014 joined Brent's team. I specialize in customer service and making sure the customer is well informed when making important financial decisions. Outside of work I am a huge music fanatic, and will usually be found at concerts or music festivals around the state.


Hanhoan Dam
Licensed Sales Associate
Direct Line: 713-661-6400

I started in the Insurance business field about a year ago and I have been with The Walters Agency for about 4 months now. I specialize in bundling your home and auto insurance together to make shopping for insurance easy on you. I am a huge basketball aficionado and for fun, I enjoy playing basketball.

Josileth Osorio
Customer Service 
Direct Line: 281-537-8886

I recently started doing property & casualty insurance February 2016, before that I was in medical insurance. I love working customer service and helping customers. Something about me I have a wonderful little boy and I’m also a big supporter of the lupus and autism organizations by doing fund raisers, walks, and just giving back to the community.

Dennis Catalan
Licensed Sales Associate
Direct Line: 281-537-8886

I joined the insurance field February 2016. My passion has been traveling the world. I am a former flight attendant for a major airline. Also I have a background in Culinary Arts and a passion for cultures and languages. I speak Spanish and German. And I am here to help you be in good hands.

Nancy Sazo
Customer Service
Direct Line: 281-537-8886

I started in the insurance field in February 2016. I enjoy the job duties that I have. I enjoy helping all of our customers and knowing that they get the best answer possible. I love to travel the world and learn other cultures. On my free times I enjoy going to the movies with my family and spending time with them. I also enjoy spending time with my friends.  

Elena Ochoa 
Licensed Customer Service
Direct Line: 281-537-8886

I have been in insurance industry since 2014, with prior experience on customer service. People find me to be an upbeat team player because:  I have a positive outlook, a charismatic personality and enjoy new things.





Robert "Matt" Gowan
Financial Services Director
Direct Line: 409-291-5688

I came to Texas in 2001 to play baseball and get my education from Lamar University. After playing, I then coached the team while obtaining my Master's Degree. I have been satisfying client's retirement needs for more than 10 years now. Given that I am married with two children, I understand how important it is to take care of and provide for a family!

Justin Hoose
Senior Life Insurance Specialist
Direct Line: 409-860-5858

Born and raised in Beaumont, I have life-long ties to the Golden Triangle area.  I have been assisting clients with their financial needs for over 6 years.  I have been told to have an energetic and charming personality! I have become a constant face of the community in the most honest way.




The Walters Agency
Recognition/Awards Bio

Million Dollar Round Table (MDRT)-5 Years
Allstate Leader's Forum-5 Years
National Conference Award-7 Years
Honor Ring-7 Years
Agency Achievement Award-1 Year
Chairman's Conference-7 Years
Inner Circle – 3 Years
Won Top 40 under 40 yrs old for SETX
Better Business Torch Award 2008

Community Services:
Beaumont Chamber of Commerce
Chamber of Commerce
Alumni Lamar University
Alumni Beta Alpha Psi
Better Business Bureau
Avid Volunteer for Habitat for Humanity
Coastal Conservation Association Board
MGA Board

Bachelor of Business Administration-Lamar
University, Finance
Bachelor of Business Administration-Lamar
University Accounting
Master of Business Administration-Lamar University